Spring 2018 Home Health Aide Teleconference Series: The Aide's Role in the Patient's Experience
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6/14/2018
When: Thursday, June 14, 2018
3:00- 4:00 PM
Where: United States
Contact: Doreen Napoli
203-774-4941


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The Patient Bill of Rights (BOR) sets forth requirements that ensure that patients and families are engaged in their home care and have good outcomes and experiences from their services. This webinar will review key BOR areas common to all home care settings that if not met by agency staff most often lead to disgruntled patients, complaints and a surveyor at your agency's door.