Conference Agenda

9:00 – 9:10:  Welcome

9:10 - 10:10: Keynote:  Top 10 Competencies of Private Care Directors  (S. Tweed)

10:30 – 12:00:  Using data to make better business decisions  (S. Tweed)

12:00 – 1:00:  Lunch with state tables for facilitated discussions on state-specific topics

1:00 – 2:00:  Session on marketing, specific topic and speaker TBD

2:30 – 3:30:  A fresh take on Recruitment and Retention (S. Tweed)

3:30 – 4:00:  Review and Debrief

The Top Ten Competencies Of Highly Effective Home Care Leaders
Research conducted in the home care industry has helped us identify the Top Ten Competencies of Highly Effective Home Care Leaders. Working with owners and CEOs of home care companies in the top tier of homecare, we have been able to define and articulate these leadership competencies. In this interactive keynote presentation, Stephen Tweed will share the results of his research into these competencies, and help you apply them to your organization

Objectives:
1. Define the Top Ten Competencies of Highly Effective Home Care Leaders
2. Discuss the research behind identifying this list
3. Discuss in detail the key elements of three to five of these Top Ten Competencies
4. Describe how to apply these competencies in your own organization.

Scaling Your Home Care Business With Data Oriented Decision Making
A decade of home care industry benchmarking and years of in-dept data analysis have helped us understand the facts, data, information, and knowledge that enable you to grow your home care company to scale. In this highly interactive presentation, Stephen Tweed will take you into the inner workings of some of the largest companies in home care to help you understand the metrics they use to analyze their company performance. Then he will give you specific examples and hard data to demonstrate how top tier home care companies make strategic business decisions to scale their companies

Objectives:
1. Identify the sources of data and information for home care company leaders.
2. Explore the home care industry from a financial and statistical perspective.
3. Discuss specific metrics you can use to measure the performance of your company.
4. Use your own data to make better strategic business decisions and grow your business.

Compassionomics In Home Care: The measurable impact of compassion on Home care clients, caregivers, and companies
While many of us in Home Care talk about the importance of Compassion, few of us have really looked at the impact of compassion on client outcomes, caregiver satisfaction, and company performance. In this brand-new interactive presentation, Stephen Tweed will share new information and data about the positive power of compassion for home care companies. He’ll demonstrate how compassion results in better health outcomes for home care clients and higher levels of measurable client satisfaction. He’ll explore the impact of compassion on caregiver recruiting, retention, selection, and long-term job performance. And he’ll demonstrate how high levels of compassion in a home care company result in improved caregiver retention, caregiver satisfaction, and job performance.

Objectives:
1. Define Compassion in Home Care, and how to recognize it in people
2. Discuss the impact of compassion on home care clients, their health outcomes, and their level of customer satisfaction
3. Describe the impact of compassion on caregivers, caregiver retention, caregiver satisfaction, and caregiver job performance
4. Describe the measurable impact of compassion on home care company performance and financial results.

NE State Assoc. Member: $199pp (per person)

Non- member: $299pp (per person)

Register here