Wellsky’s SupervisionPlus®

Creating a culture of accountability has never been more important for healthcare organizations. Managers and directors are challenged to do more with less while guiding their staff to optimal productivity, higher patient and family satisfaction scores, and greater outcomes of care. Leaders, from front line supervisors to CEO’s, need tools to meet the expectations of healthcare’s new challenges. Ironically, most industry supervisors have never gone through supervisory training.

Wellsky’s SupervisionPlus® is designed specifically for supervisors, managers and directors in healthcare organizations. Wellsky’s SupervisionPlus® is a full-day skill development, how-to-do-it training. Supervisors and managers not only learn the most effective strategies for supervising and motivating staff, they also learn the newest supervisory approaches for increasing the morale, team commitment and retention of valuable employees.

Objectives

• Describe the general principles of Supervision Plus (functional leadership theory)
• Discuss the characteristics of challenging employees
• Explain the ten rules of supervisory excellence
• Explain the goals of supervision and related traits of a good supervisor
• Describe the principles of group dynamics and the application of the Functional Chart
• Describe the six realities of the Functional Management Model and accountability

This is for more than you clinical staff! Think all supervisors.....HR....office staff!

Presenter

Cindy Campbell, MHA Healthcare Informatics, BSN, RN, CCS-HH, Senior Director Advisory Services, WellSky

Cindy Campbell is a nationally recognized thought-leader and management consultant
to the continuum of healthcare at home. Cindy holds a Master of Health Administration with specialty in Healthcare Informatics, and a Bachelor of Science in Nursing. Cindy brings deep experience leading multi-service line healthcare at home, followed by national management consulting across the country. Cindy and her colleagues help agencies leverage strategic thought, innovation and operational efficiency into organizational, work-process and clinical model design for Home Health, Hospice, Palliative Care and Private Duty organizations throughout the United States. A passionate advocate for innovation on behalf of patients and industry, Cindy is committed to driving methodology to best serve the needs of advancing healthcare at home.