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Hospice Outcomes and Patient Evaluation Tool: Leaders need to do more than HOPE. The Centers for Medicare and Medicaid (CMS) have finalized the Hospice Outcomes and Patient Evaluation (HOPE) instrument, to better track patient outcomes and regulatory compliance across the hospice stay. Hospices across the country are preparing for the changes inevitable with the implementation of HOPE. Participants will gain insight into the operational challenges associated with integrating the HOPE tool into existing workflows, including staff training, documentation alignment, and technology integration. The session will also explore best practices and strategic approaches to streamline implementation, reduce staff burden and ensure accurate, efficient data collection. Key strategies will include assessing organizational readiness, leveraging technology, and supporting compliance efforts to drive a culture of quality care. Meet the Speaker Katherine Morrison is the Director Advisory Services for WellSky, is an RN and holds a Master of Science in Nursing with a major in Nursing Informatics. She has served in advancing levels of hospice leadership within large, multi-site health systems both in the Midwest and on the eastern seaboard and has extensive expertise in regulatory, compliance, and operational issues. As the subject matter expert for WellSky, Ms. Morrison monitors the changing economic and regulatory changes that impact all areas of hospice. Katherine holds a certificate in hospice compliance from the National Hospice and Palliative Care Organization and is a Certified Hospice and Palliative Care Nurse (CHPN) and an End-of-Life Nursing Education Consortium (ELNEC) trainer. An expert hospice and palliative care practitioner, effective educator and practical operator, Ms. Morrison brings high credibility to her efforts to advance hospice practice and patient/family advocacy across the country.
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